2021 Reflection: Our Top Facilities Management Posts Round-Up

As 2021 comes to a close, our team has started our 2022 strategy meetings, gearing up for what will likely be another whirlwind year in the facilities management and technology sectors. With the uncertainty surrounding COVID protocols, the hybrid workforce continuing to expand, and technology growth at an all-time high, we want to make sure we’re staying ahead of the curve. What’s the best way to do that? Through data, of course! Today, our team of facility operations software experts will be taking a look back at our top-performing blog posts over the past year, breaking down the topics that you found most interesting, exciting, and informative so that you can delve into the world of facilities management knowledge for your team. 

Integrations & KPIs Reigned Supreme for Intra

Two things that we pride ourselves on when creating our facilities software solution, Intra, is its ability to run reports and integrate with so many other facilities, office, and package tracking applications. Year after year, customers rely on integrations and reporting to obtain a modern tech stack and feel confident in their long-term strategy decisions. It’s no surprise that some of our top blog posts from this past year included tips and tricks for understanding integrations, as well as options for monitoring KPIs and SLAs. 

Top Integrations for Intra

Suppose you’re unhappy with the capabilities of your current facilities management software or are looking to upgrade your software to something more modern. In that case, one area you do not want to skimp on is integrations. This post on integrations focuses on the many integrations for Intra, including those used in both EDU and Enterprise sectors. Whether you’re a university looking to integrate with an intelligent locker or kiosk system, improving inbound and outbound delivery operations through our Mail and Parcel Workgroup integrations, or want to optimize space management as COVID variants begin to spike again, we have you covered. 

 KPI & SLA Management

One of our favorite blog series this year was our KPI and SLA management series for our new Version 8 Workgroups. For facilities managers, including asset, office, document, and central receiving managers, unique KPIs and SLAs should be monitored to facilitate success for your team. Thankfully, our Intra Analytics Dashboard was created as a hub for your team to monitor and manage customizable KPIs and SLAs. This tool is perfect for helping identify gaps in internal workflows or showcase departmental success over time. Additionally, managers will have extensive insight into partners who may not be meeting SLA requirements, allowing you to maximize your budget and communicate efficiently. 

Facilities Education Breaking Down the Operations Software Barrier

We’ve seen across many sectors that education has moved to the forefront for teams of all sizes. As technology grows and positions expand, offices are focusing on internal training to optimize their team and create a competent and confident workforce. This year, some of our top-performing blog posts focused on specific industry-related questions for facilities managers, including platform and point solution differences, as well as which industry-based certifications you should look out for when implementing a new facility operations software. 

Platform vs. Point Solution Comparison

This debate will vary based on the size of your team and your specific needs, but many of our current and potential customers expressed interest in learning more about the benefits of both software platforms and point solutions (spoiler, platforms are the way to go)! This blog post breaks down why platforms outweigh their point solution competitors in almost all instances and how you can use a modern software platform such as Intra to optimize your daily workflows and scale with ease.

Industry-Specific Certification Needs: NIST

At SCLogic, one of our main differentiators is our history and experience working with multiple industries, many of which often struggle to find a solution that encompasses their unique needs. Specifically, our work with federal, state, and local governments has allowed us to provide a comprehensive and secure solution, all while remaining user-friendly. Tying in with our blog series on regulatory compliance for government agencies, we sparked a lot of interest in the importance of certifications such as NIST and how this should be a requirement for any software your team is looking to implement. Not only are we NIST-certified, but our team also runs on a GSA schedule and holds internationally recognized clients. 

Difference Between Property Management & Facilities Management

Surprisingly, one of our blog posts from a few years ago, 2018 to be exact, is still getting a substantial amount of traction. The more we delve into the FM world, the more we realize the intricacies and nuance inherent in the industry, specifically the differences in property management and facilities management. In short, property managers are generally tasked with financial duties and budget collections, while facilities managers focus on space and asset utilization and efficiency strategies for their team.

Focus on Emerging Technology & Company Culture

Finally, the last major categories that we saw our most popular blog posts fall under relate to emerging technology and company culture. No longer can software companies get by with just having the brightest and shiniest new software, but their company culture must be an integral part of their development process and carry over onto the clients they work with.

Top Emerging Technologies for Facilities Managers

Everyone loves learning about new technology, especially when it’s relevant to their industry. Incorporating technology options that can expedite your daily workflows is a godsend for facilities managers! Especially with the increasing popularity of hybrid and remote positions, technology such as voice assistance integrations, wearables integrations, and IoT integrations are taking the facilities world by storm. For example, Microsoft’s Cortana system, originally created as a personal assistant, has gained popularity as a workplace assistant to dictate messages and read emails aloud. You can take a deep dive into more facilities technology options here. 

 The SCLogic Difference: Why Customers Choose SCLogic 

You can bet our team was happy when we saw that one of our top-rated posts was based on our company history and culture; I mean, what business doesn’t want to talk about themselves? At SCLogic, we’re more than just an operations software company. We’re a team of knowledgeable, passionate, goofy humans with the goal of creating software that optimizes workflows for your team’s success. With many decade-plus long customer relationships, you’re working with a family when you decide to work with SCLogic. We don’t stop at installation but rather work with your team through every step of implementation and growth to maximize Intra’s usage and help your team enter the next level of facilities management. 

 Ready to learn more? Email [email protected] or schedule a demo with one of our team members today. If you’ve been a customer of ours, new or old, thank you for your support! For those who are ready to take the next step with our team, we can’t wait to watch you grow in 2022 and beyond.